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He's Bouncing Back
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You may have heard about an incident involving an operator in Rainier Beach this past Sunday night. The operator is a friend of mine, and he's going to be fine. There's quite a bit more I'd like to say about this topic, and have written a blog post detailing my experience on scene, but am waiting for permission from the operator to do so.
I arrived several minutes after the event and gave a description of the assailant– who did get apprehended– to the coordinator. The only reason I was able to give a fuller description than what the police had is because the two street kids who were present know me and like me, and were thus more willing to cooperate with me.
It pays to be nice to folks. You never know how it might come back around.
I arrived several minutes after the event and gave a description of the assailant– who did get apprehended– to the coordinator. The only reason I was able to give a fuller description than what the police had is because the two street kids who were present know me and like me, and were thus more willing to cooperate with me.
It pays to be nice to folks. You never know how it might come back around.
Thank you for being there, Nathan. I am glad that you have good relationships with the street kids and the rest of us on the 7. You are so right. It does pay to be nice!
As we've discussed, the worst outcome of this would be a situation where operators (especially new full-timers on the 7) are living in a culture of fear and driving around terrified of their own shadow, demanding pointless and expensive policy changes. Customer service, positive attitude, and over-killing with kindness are the strongest weapons around. I have night operator friends- including some who have been assaulted- who still agree strongly, and I hope level-headedness wins out over tv-news-fearmongering at the end of the day.